Best service and advice!!
Best service and advice!!! Great products, always willing to help!
Date of experience: November 30, 2022
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Reviews4.1
13,953 total
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Communication of expected delivery date…
Communication of expected delivery date was many days after order has been done. For the purpose of transparency, it would be great to get an estimated date even if it gets changed later on.
Date of experience: December 08, 2020
Quick shipping and easy return
Quick shipping and easy return. Perfect service
Date of experience: October 26, 2022
Fast delivery and Super service.
Date of experience: July 26, 2023
The bed came with the wrong screws
The bed came with the wrong screws. they are much smaller and missing screws..
Date of experience: March 20, 2023
Reply from www.babysam.dk
Hi Noeme
Thanks for your feedback
Please send us an email kundeservice@babysam.dk
So we can help you soon as possible
Have a great day
Louise
A bit slow delivery
I bought clothes from 3 websites the same day and babysam is the earliest one. But the package from babysam sent out 2-3 days later than the others.
Date of experience: October 19, 2020
Very bad experience for order baby…
Very bad experience for order baby pakker. First I signed up for all my information and phone number. Then Baby Sam sell my phone number to insurance company. They contacted me many times to sell insurance 😡
Not only that, I have been asking for babypakker at Baby Sam in Odense for 4 times but they always said “SOLD OUT”
I will never recommend anyone to order babypakker from Baby Sam and support them 😤😤😤
Date of experience: February 20, 2022
Reply from www.babysam.dk
Hi
Thank you very much for your review.
When you ordered your free baby box, you also gave permission for your information to be passed on to div. companies.
You can withdraw your permit by sending an email to Nordic Family Group, which also states the conditions approved.
We are sorry that the baby box has been completely sold out, but there should be more on the way, so they will be in all our stores soon.
Have a really nice day.
Sincerely
Evi // BabySam
Lynhurtig ekspedition
Date of experience: November 01, 2022
Thank you for the order
Thank you for the order. The stork has good quality and the delivery was so fast! I strongly recommend BabySam:)
Date of experience: March 20, 2021
As it should be
Good communication, fair prices, delivery as promise, nothing to complain about!
Date of experience: July 09, 2022
They don’t have price match
They don’t have price match, they don’t look 8 times per day (as is said on their website)
Anyway, the same day I’ve send them the email about having a bigger price on a stroller compared with jollyroom, the same day Jollyroom changed their price.
Could be a coincidence, but really now, in the same f*ucking day?
So don’t do like me, don’t try to tell them
Date of experience: November 03, 2021
Reply from www.babysam.dk
Dear Andreea
Thanks for your feedback
We do have Pricematch, but we have some rules regarding the price match
- The item must be sold from a Danish-owned webshop or store.
- The item must be the same model, color, and size.
- The item must be in stock with the competitor at the time of the price match.
And it is correct, the prices can change several times in one day
And if I look into your case, I can see it was not the same color and in the second case it was not a Danish Webshop.
I am sorry we could not help you
Wish you a great day
Louise / BabySam
Very fast delivery..
Very fast delivery... and the Bbhugme Pregnancy pillow is just the best. The person I bought it for loves it
Date of experience: September 20, 2020
Hurtig ekspedition og ingen problem med…
Hurtig ekspedition og ingen problem med returnering eller ombytning.
Date of experience: January 30, 2023
I have ordered three items and received…
I have ordered three items and received only two items. The full amount was deducted 8 days after the delivery, I was thinking that the amount was not deducted because one item is missing and will be delivered in a separate package. Apparently it isn’t the case. Sent an e-mail to customer care, no response even after 6 days.
Date of experience: August 22, 2021
Reply from www.babysam.dk
Dear Satya
Thanks for your feedback
We ar so sorry for all your trouble.
And you are absolutely correct, we did have some troubles regarding your order.
I hope we can do much better next time.
Wish you a great day
Best regards
Louise / Babysam
Bad customer service
I was today at Baby Sam Lyngby with my husband and the sales asisstant(a middle age men) looked disturbed when my husband asked for a priced wich was not shown for a product and then he did not looked very helpfull responding to my husband questions with ,,what”.
Date of experience: January 20, 2022
Click og collect fungerede…
Click og collect fungerede upåklageligt. Det tog 1 minut at få varen udleveret.
Date of experience: July 05, 2022
Very fast and affordable prices
Date of experience: December 22, 2022
Hurtig ekspedition og god behandling…
Hurtig ekspedition og god behandling ved udlevering
Date of experience: May 03, 2023
Super god service og hurtig levering 👍.
Date of experience: September 24, 2022