[AMSTERDAM, 7of December 2023] – Mews, the leading hospitality cloud voted the World’s Best PMS, has been chosen by Bilderberg to support their bold vision of unforgettable hotel stays.
With twelve hotels in outstanding locations across the Netherlands and Germany, Bilderberg – operated by Event Hotels – champions modern luxury for modern guests. Their properties are dispersed throughout bustling city centers and serene green areas, doubling as unique wedding locations and teambuilding retreats.
“From our demo call to onboarding, our experience with Mews has been fantastic,” said Gerald Scheurmann-Kettner, CIO at Event Hotels. “We’re extremely ambitious, so we quickly realized that the best way to grow, improve efficiency and delight guests is with a flexible, human-centric tech stack.”
Currently, two Bilderberg properties in the Netherlands use Mews – Groot Heideborgh and Hotel T' Speulderbos in Garderen. The rollout of the remaining ten will continue until March 2024.
Their first live property is already seeing fantastic results: a 22% online check-in rate, a 100% adoption of Mews Payments and a chargeback ratio of 0.02%, about twenty-five times below the industry average.
“It’s great to see Bilderberg reach such impressive results and even greater to hear how much their staff loves Mews,” said Richard Valtr, Mews Founder. “This impressive dedication to transforming operations and empowering staff through nearly invisible hotel tech is a big move towards user disengagement.”
As part of Bilderberg’s pilot, surveys were sent to their staff to check satisfaction with the new PMS. The team rated Mews 8.7/10 and Mews University an 8.8/10, citing a friendly user interface and ease of use as their favorite features. Through the online learning platform, the Bilderberg team can expand their knowledge and hospitality skills at their own pace, whatever their existing experience, from anywhere in the world.
Connectivity is also important for the brand, and Bilderberg has eleven active integrations via Mews Marketplace, enabling them to tailor their technology ecosystem to their business needs.
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About Mews
Mews is the leading platform for the new era of hospitality. Powering 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Customers include Accor, Generator-Freehand, The Strawberry Group, The Social Hub, Life House and Airelles. Mews was named the World's Best Hotel PMS Provider (2023) and World's Best Independent Hotel PMS Provider (2022, 2023) by World Travel Tech Awards and Best Place to Work in Hotel Tech (2021, 2022) by Hotel Tech Report. The company has offices in Europe, the United States and Australia.
About Bilderberg
Bilderberg is a hotel collection consisting of 10 hotels in the Netherlands, and 1 hotel in Germany. The origin is in the Netherlands where the hotel brand has built a long history of authentic hospitality at historical hotel locations. The hotels are particularly suitable for a private stay due to their locations, extensive facilities, and good restaurants. In addition, the group is known for its options for meetings & events. Bilderberg is part of Event Hotels, a hotel management company with more than 59 hotels in Europe.